Frequently Asked Questions (FAQ)
General
Q: What industries do you specialize in as an electrical commissioning engineer?
A: We have over 20 years of experience in electrical commissioning, maintenance, and troubleshooting across industries such as chemical processing, steel manufacturing (continuous casting and investment casting), electric transport, incineration, and water treatment facilities.
Q: Do you take on small industrial electrical projects, or only large-scale ones?
A: We handle projects of all sizes, from complex industrial electrical systems to specialized automation applications. Whether it’s PLC programming, electrical fault finding, or full-scale commissioning, no project is too big or small for us.
Electrical Services & Industrial Automation
Q: What electrical engineering services do you provide?
A: We specialize in:
Electrical commissioning for industrial plants and automated systems
PLC fault finding and troubleshooting for automation and control systems
Preventative maintenance and repair of industrial electrical systems
Testing and verification of electrical installations
Equipment servicing to minimize downtime and improve efficiency
Q: Can you help with PLC troubleshooting and automation system failures?
A: Yes! Our team has extensive experience in PLC fault finding, diagnosing automation failures, and optimizing programmable logic controllers (PLCs) for improved system performance.
Q: Do you provide international on-site commissioning and maintenance services?
A: Yes, we’ve worked in 15+ countries, including China, South Korea, the USA, India, Italy, France, and Germany, adapting to different electrical engineering standards and industrial automation systems.
Q: Do you offer emergency electrical repair services for industrial systems?
A: Yes! We understand the critical nature of electrical faults in industrial environments and provide urgent repair and troubleshooting services to reduce downtime.
Technical & Compliance
Q: Are your electrical commissioning and maintenance services compliant with international standards?
A: Yes, we strictly follow global electrical safety regulations, industry best practices, and IEC, NEC, and ISO standards for industrial electrical systems.
Q: Do you work with specific brands of PLCs and electrical equipment?
A: We have hands-on experience with leading PLC brands, including Siemens, Allen-Bradley, Schneider Electric, Mitsubishi, and Omron, as well as various HV/LV electrical equipment.
Getting Started
Q: How can I request a quote for electrical commissioning service or consultation?
A: Simply contact us via our website, email, or phone. Provide details about your industrial electrical project, and we’ll respond promptly with tailored solutions.
Q: What details should I include in a service request?
A: To speed up the process, please provide:
Type of issue (e.g., electrical fault, PLC error, commissioning request)
Equipment details and system specifications
Site location and operational requirements
Any prior maintenance or troubleshooting history
Q: Do you offer long-term electrical maintenance contracts?
A: Yes, we provide customized maintenance plans to ensure the reliability of your industrial automation systems, control panels, and electrical infrastructure.
